Complimentary standard UK shipping on all orders

Shipping / Delivery / Returns

We use Royal Mail to ship within the UK.

We offer free standard delivery on all orders in the UK with the option of choosing next day/express delivery by 1pm for £5.50  if you want your item(s) faster.

UK Standard delivery – FREE

UK Next Day delivery – £5.50

At the moment we ship within the UK only. We are working on shipping to Europe and will update you soon.

If your order is placed before 1pm Monday-Friday, it will be dispatched on the same day. If your order is placed after 2pm, your order will be dispatched the following working day.

Please note: We do not dispatch deliveries over the weekend or on Bank Holidays.

For free standard delivery please allow 2-3 working days for your parcel to arrive in the UK.

For UK Next Day Tracked & Signed  delivery please make sure that someone is able to sign for the parcel at the delivery address.

We really hope you are happy with your purchase and love it as much as we do. However, if there’s anything you are unsatisfied with please do give us the chance to make it right for you.

We offer refunds less shipping costs within 14 days of purchase back to your original payment method. Products must be unopened and unused.  Please allow up to 10 working days after we receive the returned items for the return to be processed.

Please contact us at hello@ornkuu.com for return instructions.